A small impact security hole in a Facebook design that released the members’ birthdates to the public during a test run reminded me how we’ve entered a different age with the Internet.
I’m surprised by the amount of personal information people leave on these sites. If they’re willing to leave personal information on a public web space, how hard would it be for a malicious party to pry more valuable information (bank accounts or from an HR perspective – confidential employer-held information) either through malware or social engineering.
Earlier this week, I covered a study that indicated almost 25% of companies block access to social network sites. I don’t think blocking social networking sites like Facebook is really the answer, because it doesn’t really get at the problem. Just because you block one avenue doesn’t mean an employee won’t find another. In the case of social engineering, there may be nothing that you can do to block it. The impact of social engineering can be quite disastrous to companies as illustrated by ChoicePoint in 2005.
I think the real answer revolves around HR and the IT staff to prevent the abuse of social network sites and other “Web 2.0″ applications.
Education
The type of trust that people extend to friends that you’ve known in physical world, perhaps shouldn’t be extended to the Net. I see education as the best way to make sure people are aware of the risks and vigilant. In the workplace, this means in addition to general information establishing and educating employees on proper protocols for sharing information with approved parties. Also, as a part of education, I would let them know that you are monitoring communications to protect against data leaks and prevent unauthorized acts. The idea is to remove any perception of big brother by being upfront about your actions.
Network Monitoring
There are two discussions here – internal monitoring and external monitoring. Internally it just makes sense to regularly monitor protocol use as a part of managing performance and bandwidth. It’s also good for identifying anything unexpected that might take place on the internal network. I’m assuming that internal security measures such as IDS, IPS, firewalls, and appropriate network access controls are in place.
External Network Security
There was a good article on the dangers of Web 2.0 applications that’s worth mentioning. A survey from the Forrester Group, commissioned by Secure Computing, found that, “while 96 percent of respondents reported finding value from the use of Web 2.0 applications, only 5 percent actually implemented comprehensive protection mechanisms.“
The article explains that the interaction between the Web 2.0 site vistor and the website has changed significantly over the last two – three years. These changes will impact the ways companies secure their networks.
“The bi-directional interaction that is the essence of Web 2.0 makes it a prime venue for hackers. Web sites such as Wikipedia thrive on people adding content; however, organizations that host these and other social media sites are not policing the content. This has led to what is known as Web-borne malware, a phenomenon that, during the last two years, has been effectively replacing the traditional delivery method for viruses: e-mail attachments. This new way of breaking into systems can catch users off guard.”
So it’s a matter of make sure that not only are you not accessing a bad site, but detecting that malware doesn’t exist on a page of a larger site like Wikipedia. Haven’t done extensive checking, but vendors like Secure Computing, Websense, and Barracuda, have filters to detect these threats.
To prevent potential information leaks, you’ll want to monitor sensitive data that may be inappropriately accessed or shared. Companies like Symantec (Vontu), Vericept, and Palisade Systems offer Data Loss Prevention (DLP) solutions for monitoring confidential information.
Complementing these security devices, you could use a network recorder (PDF) for security forensics like our GigaStor or others on the market. This allows to replay network events, HR infractions, and network attacks, for investigations and proof of the infraction.