Network Management Links 2008-06-30

By Stephen Brown
  • How to configure wireless access points – Have a networking question? Chances are SearchNetworking is going to have it, whether its troubleshooting common router issues or output options for Snort data. Today, there’s a comprehensive piece on configuring wiresless access points to ensure optimal signal strength and performance.
  • Email is not communicationNote to IT managers: When rolling out major applications or projects, notifying users of major IT initiatives by e-mail just won’t cut it. The IT Skeptic amusingly reminds us of the lost art of talking, which is critical for answering user questions and ensuring the success of new technologies.
  • Questions with Interop’s Chief Architect – Ever wonder about the pressures ands tasks of managing a huge network show like Interop? This last week our friends at the ScienceLogic blog were able to chat with Geoff Home of InteropNet about the challenges and changes during his time at the Interop network helm.
  • ‘Quality of Experience’ revisited – With applications like VoIP and Salesforce.com driving communications and applications to the network, Dennis Drogseth argues that network managers should rely on metrics that better reflect the user experience . He states that Quality of Service (QoS) has generally taken on a technical, bandwidth-centric definition, but is far from summing up what really counts to the end user. His column looks at QoE, or Quality of Experience, because it is not centered in technology, but in the flesh-and-blood experience of the user consuming services. It’s an important discussion to have as business processes become more network driven.

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