Conversations between the CIO and CFO can sometimes be like two ships passing in the night. Network professionals speak in bits and bytes, while the CFO only understands dollars and cents. Talking about any IT project with the CFO can be hard, but this difficulty increases when discussing the loosely-defined buzzword Unified Communications.
With Nortel offering up ads on CNN discussing their unified communications management tools, I guarantee we’re only going to see more UC in the future. Given that UC isn’t a single, silver-bullet solution rather many network-driven communication applications, how do you speak to the CFO and management about these tools.
Charles Thompson, our System Engineering Manager, discusses in an IT-Finance Connection podcast how to approach the CFO and business managers with unified communication projects.
Listen to the Podcast: Unified Communications Isn’t an Overnight Sensation
In the podcast, Thompson addresses:
- Top 3 things IT should communicate to business managers about UC
- Identifying hidden potential costs of a UC rollout
- Managing user expectations
- Potential network and security issues with unified communications
